CRM Integration & Customization
Our expertise in CRM Integration & Customization
- Deliver a right-fit CRM Solution designed to suit your processes from Sales, Servicing, Retention and Loyalty Management.
- Support the data needs to core and other peripheral and downstream systems for a new end-to-end optimized capability.
- Deliver communication with the customer via different channels (email, SMS, PNS, etc.) and be accessible from any device or location
- CRM technology to manage the sales team including the pipeline and effectiveness with all required data/reporting at the finger tips.
- Integrate the CRM into all customer points of access to your processes (Call, Chat, email, SMS) as well as for vendors and your organization who interact with these
