Contact Center Technology
Excellence in Contact Center Technology
- We support customers with design and implementation of a complete contact center solution that optimally handles inbound calls, outbound calls, SMS, chat or social interactions calls, through cloud-based technologies.
- These systems will enable you to improve your Customer Interactions, Staff Optimization and Communication Infrastructure with customers
- We build Cloud based Contact Platforms with integrated software stacks that are scalable, secure, redundant and reliable
- We use API’s to integrate with internal/external applications (i.e. SalesForce, Sugar, vTiger CRM, etc.) for a complete end-to-end solution including delivering data to down-stream systems
