35+ year experience in systems development, project management, business transformation and financial management
Highly accomplished international senior executive with proven track record and international experience having worked in Australia, U.K., Argentina, Venezuela, Mexico and United States; some career highlights include:
As Head of Interactive Technology, lead transformation efforts across the enterprise in both Marketing and Servicing to improve customer experience and engagement, while optimizing the systems online processes, increasing profitability
Directed the LatAm and Caribbean regions re-engineering programs, managing a team of Performance Engineers and business anlysts, geographically dispersed in the Region and HQ. These team delivered record savings and exported initiatives globally
Championed the automation of financial operations and assisted in the smooth and timely launch of new products and services focusing on the customer, process, controls and supporting technologies.
Founded SUSASH CONSULTING, a software services organization in 2009 in NJ and expanding its business model through collaboration and teamwork.